Through the use of technology and due to our ground-breaking booking algorithm, we have developed a fair and equitable system, which enables owners to maximize the use of their Altacasa home.
Owners can easily book their stays through the Altacasa app and get access to all the relevant information about their stays in real-time, such as the available dates, the balance of days remaining or the Wifi Password to the router.
Our booking rules are developed around flexibility and freedom. Your stays can be booked at the last minute or up to two years into the future. The app makes it easy to cancel or modify a booking if your plans change.
For high-demand periods: (ex. July-August, short school holidays etc)
Each owner submits their wish before a set deadline that is clearly visible in the app. Once the deadline has passed, all the owners receive their allocated dates within 24 hours. Our algorithm takes into account the order of wishes and previous periods to ensure fairness. Bookings are made on a per week basis, from Saturday to Saturday. If you own more than one share, you can book multiple weeks in a row.
¹ Peak season varies depending on the location. For example a summer house in the south of France may have a peak season of July to August and a Chalet will have a peak season December - March.
² Fall, Christmas, Winter and Spring holidays.
Stays
Each owner can book up to 6 stays at the same time, per share, over a period of 2 years. This includes the weeks of peak season.
Duration
The duration of a stay is limited to 14 nights in a row for one share.
Back-to-back stays are prohibited to allow all the owners to benefit from a spacious calendar, throughout the year.
Cancellation
Stays can be cancelled and modified directly in the app without any penalties as long as it is more than 30 days before arrival.
Last minute
Last-minute bookings are in addition to the 6 pre-booked stays that an owner can hold at the same time. So everyone has the possibility of being spontaneous.
Talk to our team to learn more about our booking system and to get a demo of the app. Or if you want to learn more about how it works we are always on stand-by to speak to you.